Last updated: 29/12/2025
Welcome to Seatsy (“we”, “us”, “our”). Seatsy is an independent online platform that allows airline passengers to voluntarily swap seats before boarding.
Seatsy is not an airline, not a travel agency, and does not assign or control seating. All seat swaps are voluntary agreements between users.
Users must hold valid tickets, comply with airline rules, and understand that airlines have final authority over seating.
Seat swaps are not guaranteed. Airlines may change seating at any time.
Points are not money, have no cash value, and may be adjusted or removed.
No money exchanges, harassment, false info, or abuse.
Seatsy is not liable for airline decisions or user disputes.
These Terms are governed by the laws of England and Wales, regardless of where the user is located.
Seatsy is operated from the United Kingdom. Users access the Platform on their own initiative and are responsible for compliance with local laws applicable in their country. Seatsy makes no representation that the Platform is appropriate or available for use in all locations.
Contact: support@seatsy.co.uk